Shipping policy

At Sport Drink, we are dedicated to delivering our high-quality product promptly and securely to your doorstep. Below you will find detailed information about our shipping practices and policies.

Shipping Options:

  • Standard Shipping: Typically takes 3-5 business days. This is a cost-effective option for non-urgent deliveries.
  • Expedited Shipping: Takes 1-3 business days. Ideal for customers who need their product more quickly.
  • International Shipping: Availability and shipping times vary by destination. Please check at checkout for specific details relevant to your location.

Processing Time:

  • Orders are usually processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • During peak periods or due to high demand, processing times may extend slightly. We appreciate your patience during these times.

Shipping Costs:

  • Shipping costs are calculated based on the shipping method, weight of the package, and destination. These will be displayed at checkout before you complete your order.
  • Free standard shipping may be offered on orders over a certain amount, applicable only to domestic orders.

Order Tracking:

  • Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package's progress to your delivery address.

Delivery Issues:

  • If you experience any issues with delivery, such as non-receipt of your package despite it being marked as delivered, please contact our Customer Service team immediately. We will work with the courier to resolve the issue as quickly as possible.

Address Accuracy:

  • Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for shipments that are misdelivered due to incorrect address information provided by the customer.

International Shipments:

  • Customers are responsible for any customs, duties, or taxes imposed by their country’s regulations. Sport Drink is not responsible for any delays due to customs processing.
  • Not all products may be available for international shipping due to local regulations. Please verify at checkout if the product can be shipped to your country.

Thank you for choosing Sport Drink for your health and wellness needs. We are committed to ensuring that your order arrives on time and in excellent condition. If you have any questions or concerns about our shipping policy or your order, please contact our customer service team at info@sport-drink.com.